you for visiting AQUAPOOLSTORE.COM! By placing an order on
our website, you signify your acceptance of the following
Terms of Sale. Please take a moment to read through
our Terms of Sale. These terms may be updated at any
time. Please check back occasionally for updates.
in this document, the term "AQUAPOOLSTORE.COM" refers
to the web site owned and operated by Aqua Swimming Pool Supplies
LLC; whose home page resides on the Internet at http://www.aquapoolstore.com.
terms and conditions apply to our online store operation only,
our store policy is difference and orders processed online
will be shipped to you and may not be picked-up at our retail
location. Our store pricing is different from our online pricing
for reasons related to advertising, merchandising, and handling.
- ORDER PROCESSING
are processed on first-come-first-serve basis, order normally
ship within 2 business days of the receipt of the order, if
merchandise is out-of-stock, or If there is a logistics problem
in shipping a merchandise, customers will be notified by email
or telephone and given a choice to accept additional charges,
select alternative delivery method or cancel the order.
the right to cancel any order that we deem necessary, and
may require additional information from you before accepting
or processing any order. If your order is canceled, you will
not be billed
- REFUNDS AND RETURN
sales are final, returns and exchanges are limited to:
You were sent merchandise other than the one you ordered.
Merchandise part numbers as listed on your invoice can be
used to verify the item(s) you purchased.
The merchandise sent to you was damaged by carrier and you
at the time of delivery indicated the damage to the delivery
person(s) and noted damage on delivery receipt, or refused
delivery. If merchandise was left at your door and it was
damaged or lost and no individual at the delivery address
signed for the delivery, you must contact us and/or the carrier
within two business days of receipt/loss of the merchandise
and file a damage/loss claim.
Pool Supplies LLC is a California Limited Liability (LLC)
corporation and you agree that any legal action brought against
Aqua Swimming Pool Supplies LLC shall be governed by the laws
of the state of California, without regard to its conflict
of law principles. And you agree all disagreements arising
from orders placed through AQUAPOOLSTORE.COM will be handled
in the county of Los Angeles, California by an appropriate
federal or state court.
- PAYMENT METHODS
You may pay by credit card no matter which ordering method
you use (Internet or phone). At the time your order is placed,
Aqua Swimming Pool Supplies obtains a pre-approval from the
credit card company for the amount of the order. Credit card
billing occurs when your order ships.
Visa, Master Card, American Express, and Discover cards.
also pay by check, however we will not ship your merchandise
until your check clears, this can take anywhere from 7 to
10 business days. We do not accept check payments from outside
- We require credit card authorization form to be completed,
signed and faxed with copy of your driver's license for orders
placed with credit cards issued by banks outside of the United
- Debit cards and check cards have daily spending limits that
may substantially delay the processing of your order.
For information about alternate payment options please contact
to process your order, Aqua Swimming Pool Supplies requires
the following information which is used solely to communicate
with our customers and process the order.
/ Personal Name
- Full Name as it appears on your credit card
- Billing Address of the credit card
- Shipping Address if different than the Billing Address
- If your billing address is a Post Office Box #, please provide
a street address. We not ship to a P O Box.
- Phone Number where you can be reached during the day
- Email address (if you have one)
- Credit Card Number, Expiration Date
- ONLINE SERVICE AND SYSTEM OUTAGES AND PRICING ERRORS
we experience a system outage that interrupts our online payment
processing services. We ask our customers to make note of
all incomplete transactions or transactions that were aborted
or experienced a system error and call our toll free sales
line 888 298-6165.
all our effort to make our web site accurate and error-free,
however due to the volume of information we have on our web
site and the rate that information has to be updated or changed,
some of the information may be incorrect, out-of-date or wrong.
We ask our customers to contact us regarding any discrepancies
and errors on our web site and we'll promptly address the
issue. If a sale was made based on incorrect price or information,
we'll contact our customers immediately (within 24 hours)
and inform him/her of the error and offer to cancel the order
or make arrangement to reprocess the order with the correct
price or information.
- RESPONSIBILITY FOR SUITABILITY OF ITEMS FOR A PROJECT
Pool Supplies makes no guarantee that the items you're buying
are the most suitable ones for the project being undertaken.
The customer is responsible for making sure that items are
compatible with the needs of their pool/spa projects and should
consult with pool professional to make sure equipment or part
being purchased through us are suitable. We provide no guarantee
of compatibility or suitability of equipment for specific
project. Aqua Swimming Pool Supplies does not offer installation
and repair service, contact your local pool professional for
installation and service related needs.
298-6165 - [Contact